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What we believe

We have six core principles that support everything we do. We believe in putting people first, because satisfied staff are what makes a practice successful. And we truly understand vets, because our business is full of them.

Our Principles

Our business is built around six key principles

  • 1

    Investment in your practice

    We invest our money in refurbishments, facilities, equipment and technology so you can provide the best possible care for your patients and clients.

  • 2

    Clinically-led practices

    We believe the best practices are led by vets, and we want it to stay that way. That's why we have so many of them sitting on our board.

  • 3

    Belief in people

    The success of a practice is down to the individuals that work there. That's why we invest in continuous professional development for all IVC staff.

  • 4

    An independent spirit

    Your clinic is the heart of your community, and we want it to stay that way. We always keep the spirit of the original practice intact.

  • 5

    Exceptional care

    We know your primary concern is delivering the best possible care. That's why IVC practices always put their patients and clients first.

  • 6

    Sharing expertise

    We're incredibly proud of the depth of talent amongst our Referral Clinicians and their state-of-the-art facilities. View our 'where to refer' guide here

IVC through the eyes of the group CEO

"If we go into one of our practices, I think you’ll find that it was always very much as you would expect a traditional veterinary practice to be, but we would’ve brought in the very best offers, services and treatments which we have found across the group and which we’ve shared with our clinicians, and that’s what makes our practices a little bit better, we hope" David Hillier, 2017

Our Values

Our core values are what make us a special place to work, where we enjoy what we do and work together to deliver exceptional veterinary care – these values inspire and motivate us. This is the basis of great teamwork.

  • We Care - We care for animals and people, keep our promises, treat each other with decency and respect

  • We Dare - We dare to innovate, encourage entrepreneurial thinking and identify opportunities to succeed in a changing world

  • We Share - We share knowledge, best practice and make decisions based on trust, dialogue, commitment and engagement

Exceptional support services

Every practice in the IVC family gets access to the same exceptional support services. These include:

  • Business, finance and clinical support

  • Procurement and group purchasing

  • Marketing, HR, training and recruitment

  • Access to our Pet Health Club

  • Continuing professional development and clinical standards

  • Property maintenance, investment and management

IVC Nurses

Visit our website dedicated to IVC nurses.

IVC Graduate Academy

Join the Graduate Academy which offers many benefits including an industry leading CPD programme.