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What we believe

We have five core principles that support everything we do. We believe in putting people first, because satisfied staff are what makes a practice successful. And we truly understand vets, because our business is full of them.

Our Principles

Our business is built around five key principles

  • 1

    Investment in your practice

    We invest our money in refurbishments, facilities, equipment and technology so you can provide the best possible care for your patients.

  • 2

    Clinically-led practices

    We believe the best practices are led by vets, and we want it to stay that way. That's why we have so many of them sitting on our board.

  • 3

    Belief in people

    The success of a practice is down to the individuals that work there. That's why we invest in continuous professional development for all IVC staff.

  • 4

    An independent spirit

    Your clinic is the heart of your community, and we want it to stay that way. We always keep the spirit of the original practice intact.

  • 5

    Exceptional care

    We know your primary concern is delivering the best possible care. That's why IVC practices always put their patients first.

Exceptional support services

Every practice in the IVC family gets access to the same exceptional support services. These include:

  • Business, finance and clinical support

  • Procurement and group purchasing

  • Marketing, HR, training and recruitment

  • Access to our Pet Health Club

  • Continuing professional development and clinical standards

  • Property maintenance, investment and management

Centralised support for finance and marketing take a lot of the headaches away, leaving us to concentrate on clinical excellence.

Tom Bury, MRCVS PGCert(SAS), Clinical Director, Winterbourne Vets

IVC Academy 2017 Calendar

Stay up to date with IVC Academy training dates with our calendar. For vets, practice managers, nurses and receptionists.