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We require a senior veterinary receptionist for our busy practice in Strathaven, South Lanarkshire
Key responsibilities of the role will include:
Ensure the consistent high levels of customer care and service delivery
Developing and maintaining excellent client relationships
Training and mentoring the reception team
Manage and support the team to conduct appraisals and performance reviews
Supporting the client care team and covering reception at busy times
This is a full time permanent role, 40 hours per week and Saturday morning on a rota basis.
The ideal candidate will have:
Great communication skills with an approachable nature
Confident team management style.
Highly organised approach to work and supporting a busy client care team
A desire to provide excellent customer care and deliver an exceptional service
Good IT skills and level of education
Previous experience in the veterinary environment (highly desirable but not essential)
Flexible and approachable nature

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