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Client Services Manager

Plymouth Veterinary Group, Plymouth

With a total of 5 Veterinary sites including an RCVS standard Small Animal Hospital including Emergency Services Clinic in Plymouth, our aim is to provide high quality care for patients and their owners.  The practice is busy, well-equipped and offers a varied case-load of mainly first opinion cases.

As Client Services Manager, you will be required to manage, lead and develop non –clinical support staff to ensure excellent team work delivering a continuous high standard of customer care. You will support the Directors in driving the business forward by being an active member of the Leadership Team within the practice.

Ideally you will have already gained management experience within a veterinary setting or from an alternative customer service setting.  You must be a client focused person, be highly organised, approachable, a team player, analytical and a logical problem solver to ensure your team promotes good client care at all times.

This is a full time position working across a rota between the hours of 8am and 8pm 5 days per week. Weekend work is required for which time off in lieu is given.  Driving licence and access to a car is essential for travel between sites when required. We offer a competitive salary, holiday, pension scheme and discounted veterinary fees.

Plymouth is Britain’s Ocean City and presents excellent opportunities for land or water based activities as well as a vibrant cultural scene, with good access to the South West or Europe.    There are really not many better cities in which to live and work, so do come and further your career with our team.

For more information contact Jane Cutler, Practice Director on 01752 702646 or email janec@plymouthvets.co.uk.
 
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Plymouth Veterinary Group, Plymouth

Colwill Road, Estover, Plymouth, PL6 8RP

Our Veterinary Centres around Plymouth provide a convenient and personal service to every part of Plymouth, the Veterinary Hospital at Estover is open 24 hours every day of the year.

Plymouth Veterinary Group, Plymouth