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Reception Manager

Coombefield Veterinary Hospital, Axminster

We are a reputable and well-established veterinary practice based in Axminster. We pride ourselves on providing outstanding levels of service to our clients. We offer a long term, progressive opportunity, within a business that is forward thinking and able to offer great professional development.
We are seeking a professional, service orientated Reception Manager to join our team on a full time basis (40 hours). Salary is up to £20,000 dependent on experience, with lots of great benefits.
This role requires effective leadership management of a team to provide exceptional service to a wide variety of clients both in person and over the phone.
Main duties include:
  • Reception team leadership
  • Maintaining excellent standards of service within the practice
  • Coordinating client communication and marketing
  • Management of client complaints and concerns
  • Liaising effectively with internal and external departments
  • Managing rotas and general administrative duties

The successful candidates must have:
  • Excellent communication both written and verbal
  • Great team player with a pro-active and committed attitude to work
  • Experience in a supervisory or management role
  • Customer liaison skills and a drive to deliver an unbeatable customer experience
  • Strong administration skills
  • Organised approach to work
  • Compassionate approach
  • Ability to think on feet and make quick decisions
  • Good IT skills and experience of databases, social media skills
  • Professionalism and integrity
  • Experience in the Veterinary sector (desirable)
  • Drivers licence as occasional travel will be necessary
This is an excellent opportunity to join a wonderful veterinary practice. To apply, please send your CV to Kylie at practicemanager@axvets.co.uk                              

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Coombefield Veterinary Hospital, Axminster

Coombefield Veterinary Hospital, Coombe Lane, Axminster, Devon, EX13 5AX

We are a dedicated small animal veterinary practice in Axminster Devon with a small branch in Seaton Devon, run by friendly small animal vets who care about you and your pets

Coombefield Veterinary Hospital, Axminster